Privacy Policy

Effective Date: June 12, 2025

Welcome to www.core-reformerpilates.com (the “Website”), operated by Core Reformer Pilates, based in Switzerland. We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

1. Data Controller

Business Name: Core Reformer Pilates
Location: Chemin de Pont-Ceard 12, 1290 Versoix, Switzerland
Email: corereformerpilates@gmail.com
Phone: +41764003759

2. What Personal Data We Collect

When you use our Website or services (e.g., booking a class), we may collect the following data:

Identification Data: Your name, email address, phone number
Booking Information: Class selections, appointment times, and preferences
Payment Details: Processed securely by third-party providers (we do not store credit card numbers)
Usage Data: IP address, browser type, device data, and pages visited (via cookies and analytics tools)
Communication History: Emails and messages sent through our contact forms or booking system

3. How We Use Your Data

We collect and process your personal data to:

Confirm and manage your bookings
Communicate with you about your classes and retreat or changes to your appointments
Improve our services and website functionality
Process payments securely via trusted payment processors
Comply with legal and tax requirements

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

We process your data based on:

Your consent (e.g., signing up for newsletters)
Fulfillment of a contract (e.g., attending a class you booked)
Legal obligations (e.g., retaining data for tax purposes)
Our legitimate interest in improving customer experience and business operations

5. Cookies and Analytics

This Website uses cookies and tools like Google Analytics to track user behavior for site optimization and performance. You can disable cookies in your browser settings, though this may affect site functionality.

Wix automatically includes basic cookie tracking. You can manage or edit your cookie banner via the Wix Privacy & Cookies settings in your site dashboard.

6. Data Sharing

We may share your data with:

Wix (our website and hosting platform)
Payment processors
Class scheduling platforms
Analytics providers (e.g., Google)

All third parties are required to handle your data in compliance with applicable privacy laws and only for specified purposes.

7. International Data Transfers

Your data may be processed in countries outside Switzerland or the EU, but only with service providers that provide appropriate data protection measures.

8. Data Retention

We retain your data only as long as necessary for:

Providing services and managing bookings
Meeting accounting and legal obligations (generally up to 10 years)
Improving the Website and service offerings

9. Your Rights

Under Swiss law and GDPR (if applicable), you have the right to:

Access and receive a copy of your personal data
Correct or update inaccurate data
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC)

To exercise your rights, email us at corereformerpilates@gmail.com

10. Data Security

Our site is hosted on the Wix.com platform, which provides SSL encryption and other built-in security measures. We also implement our own safeguards to protect your data.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact:

Core Reformer Pilates
Email: corereformerpilates@gmail.com
Phone: +41 76 400 3759